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Industry editions · Restaurants, events & hospitality

Software that already knows how a busy Saturday runs

Each edition is the platform pre-configured for that business: the ordering page, the booking calendar, the deposit rule and the review request are already set up. Payments are built in, priced for counters that swipe every four minutes and halls that take $20,000 deposits, and Basic ($99/mo) is credited back on your processing statement while you process with us. The AI builds the rest.

Get a free quoteSee how zero-cost processing works
14 editionsDual pricing at the counterDeposits & balancesBasic credited back with processing
Hospitality · Saturday at a glanceAll systems live
$9,640
Sales today
212
Covers and orders
3
Event deposits taken
QR
Pay at the table58 tables paid by QR, no waiting for the check
Live
DP
Event deposits3 dates held with a 25% deposit, balances scheduled
Auto
WL
Wait list31 parties texted, 26 seated, 2 no-shows
Auto
RV
Reviews14 requests sent after the check, 9 posted
Auto
Illustrative.
Editions in this category

Fourteen editions, one account

Pick the one that matches what you run. Each comes with its workflows already switched on; the full editions have a page of their own.

BistroQR ordering and pay at the table, commission-free online ordering, a wait list that texts the table, loyalty for the regulars and tip reports for payroll. Dual pricing keeps the card fee off a $38 check.Full edition → SteakhouseReservations with a card on file for large parties, private-dining deposits and minimums, pay at the table for a $140 check and a guest list that gets the wine-dinner invitation. Tip pooling reports by shift.Full edition → Coffee shopCounter checkout with tips on screen, order-ahead with no commission, loyalty that knows the regular's order and a morning that moves 200 tickets under $9. Dual pricing matters most here.Full edition → Kosher restaurants & caterersShabbos and holiday pre-orders with a cutoff, catering deposits and balances, a customer list that gets the Pesach menu in time to order, and delivery slots by neighborhood. Holiday closures are built into the booking calendar.Full edition →
BakeryCustom-cake orders with a deposit and a pickup slot, wholesale accounts invoiced weekly by ACH at a flat per-item fee, counter sales with tips on screen and a pre-order page for the holidays. Loyalty brings the Saturday croissant back.
Donut shopFast counter checkout on dual pricing, order-ahead for the office dozen, catering boxes invoiced to the company and a morning text offer when the rack is full. Small tickets, high counts: the card fee is the whole margin.
Ice cream shopCounter and walk-up window checkout with tips, party bookings with a deposit, seasonal hours on the booking page and a loyalty card that lives on the customer's phone.
CatererQuotes that turn into contracts with e-sign, a deposit at signing and the balance scheduled before the event, tastings booked online and head-count changes that reprice the invoice. Corporate accounts pay by ACH at a flat per-item fee.Full edition → Wedding & event hallsTours booked from your site, date holds with a deposit, contracts with e-sign, vendor and timeline forms, and the final balance collected by ACH at a flat per-item fee before the event. Jewish simcha halls are also served by 613OS.Full edition →
Event plannerDiscovery calls from your site, proposals with e-sign, a retainer at signing and milestone payments on a card on file or ACH, vendor contacts on the event record and a timeline the client sees in their portal.
HotelDirect booking requests with a card on file, deposits and cancellation rules you set, pre-arrival texts, group and event blocks invoiced by ACH and a review request after checkout. Works alongside your property-management system.
Bed and breakfastRoom bookings with a deposit and the balance charged before arrival, pre-arrival texts with directions and check-in details, a guest record that remembers the anniversary and a review request at checkout.
Short-term rental managementOwner statements, cleaning and maintenance scheduling, guest texts for check-in and checkout, damage deposits collected and refunded from one record, and direct bookings with a card on file that skip the platform fee. Owners pay management fees by ACH at a flat per-item fee.
CampgroundSite bookings by type and dates, a deposit at reservation and the balance at check-in, seasonal-site contracts billed monthly by ACH at a flat per-item fee, camp-store checkout on dual pricing and a pre-arrival text with gate codes and rules.
Shared across the category

What every edition here shares

Hospitality is small tickets at speed and big tickets on a date. These four run in every edition on this page.

Takes the deposit that holds the dateA date hold, a party booking or a custom order takes a deposit at the moment of yes. You set the amount and the cancellation window; the balance is scheduled and collected before the event, not chased after.
Gets paid at the table, the counter or the front deskQR pages, handhelds, countertop terminals and mobile readers run on one account, with tips captured on every channel and reported for payroll. The guest never waits for the check.
Texts the wait list, the guest list and the 11pm questionA table opens, a tasting is rescheduled, a booking cancels. The platform texts the right list with a link and first yes gets the spot. The AI receptionist answers "are you open Sunday?" at 11pm.
Asks for the review and brings the regular backAfter the check or the checkout, a text asks for a Google review and routes anyone unhappy to the manager first. Guests quiet for sixty days get the offer you'd want them to get, in your words.
Payments built for restaurants, events & hospitality

Many swipes, big deposits, one account

Counters and dining rooms swipe hundreds of small tickets a day, the worst case for flat-rate pricing. Run a compliant dual-pricing program and the menu posts a cash price and a card price up front, with signage we provide. Halls, caterers and lodging take large deposits and balances that belong on ACH at a flat per-item fee instead of a percentage. Both run on one account, and you save on card fees versus flat-rate pricing: send a statement and we show the math.

  • Compliant dual pricing on counter, bar and table checks; or interchange-plus with one small, disclosed margin. Where a surcharge is used instead, it is capped at the lesser of 3% or your actual cost of acceptance (2% in Colorado and Oklahoma)
  • Deposits on bookings, parties and custom orders, with the balance scheduled to a card on file or to ACH at a flat per-item fee; returned payments pass the processor's return fee through at cost, with two automatic retries
  • Tips captured on QR, handheld and counter; tip pooling reports for payroll
  • Countertop terminals, handhelds, self-order kiosks and mobile readers on one account (hardware)
  • Commission-free online ordering and hosted pay pages on your domain
  • Branded digital and physical gift cards, sold at the counter and online (cards)
  • No PCI program fee, no statement fee, no annual fee

Everything we accept, A to Z →

Payroll for your staff runs on the same login — see payroll.

Dual-pricing and cash-discount programs are subject to card-brand rules and state law and are not available everywhere. Debit cards are never surcharged.

Statement comparison · what we show you
Your effective rate todayRead off your statementA Saturday's ticket countEvery swipe, not an averageCounter and table checksDual pricing, or interchange-plus with one disclosed marginEvent deposits and balancesACH at a flat per-item feeYour numbersFrom your own counts
Send a statement and we run your real counts.
Banking and cards. Branded gift cards and business banking are provided through our partner bank and card program partners, subject to approval. See banking · See cards.
Plans

Which plan a restaurant or hall picks

Anyone with card volume starts on Basic at $99/mo, credited back on your monthly processing statement while you process with Merch FinTech, so the software is on us: ordering and pay pages, booking with deposits, invoicing, two-way texting, one website and two users. Restaurants that want loyalty and SMS offers, and halls that want automated balance collection and the AI receptionist, run Pro at $299/mo ($249/mo billed annually). Pro is credited back at higher processing volumes. Compare plans.

Don't see your business? We build new editions regularly. Tell us what you run and we'll show you the closest edition and what we'd change. Need it built around how you run? Custom builds from $1,999.

FAQ

Questions from owners and managers

How does dual pricing work on a $9 coffee?
You post a cash price and a card price up front. The screen and the menu show both, with signage we provide, and the system applies the right price by tender. Where a surcharge is used instead, it is capped at the lesser of 3% or your actual cost of acceptance (2% in Colorado and Oklahoma), and debit cards are never surcharged, so counters are set up as dual pricing rather than a surcharge. Programs are subject to card-brand rules and state law and are not available everywhere.
Do deposits for events and parties go through the same account?
Yes. The deposit is taken on a card at booking, the balance is scheduled to a card on file or to ACH at a flat per-item fee before the date, and both post to the event record. Refunds inside your cancellation window are one click.
Does online ordering cost a commission?
No. Online ordering, order-ahead and QR pay pages run on your own account and your own domain. You pay the processing you'd pay anyway, nothing per order.
Do we need to replace our POS?
Not always. Many counters run our terminals and handhelds as the register. Full-service restaurants with a kitchen system they like keep it and use us for ordering, reservations, loyalty, texting, reviews and the processing. Send us what you run and we'll map it.

Run the room on one login

Send a statement and a Saturday's ticket count. We'll show the fee line next to the software you'd stop paying for.

Get a free quoteSend a statement for a free comparison

305-954-7362 · hello@merchfintech.com