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Industry editions · Real estate

Software that already knows how a real estate business runs

Every edition here is the platform pre-configured for one kind of real estate business, from the lead pipeline to the rent roll. Payments are built in: Basic is $99/mo, credited back on your monthly processing statement while you process with us, so the software is on us. The AI builds whatever your office does differently.

10 editionsRent & dues by flat-fee ACHPipelines & e-signBasic credited back with processing
Real estate edition · Today at a glanceAll systems live
$214K
Rent collected this month
96%
Paid by the 5th
7
Open work orders
RN
Rent188 of 196 units paid by ACH, one flat fee each
ACH
LT
Late8 reminders sent, 3 paid, 2 on a plan
AI
LD
Leads14 rental inquiries, 9 showings booked by the AI
Booked
WO
Work ordersTenant photo in, vendor dispatched, owner notified
Auto
Illustrative.
Editions in this category

Ten businesses built on property

An agent lives on leads; a property manager lives on the first of the month. Each edition opens with the workflows that business actually uses.

Architecture FirmProposals with phases and e-sign, a retainer at signing, progress invoices by phase or percent complete. The $18,000 schematic-design invoice is paid by ACH for a flat per-item fee instead of a percentage. Reimbursables ride on the same invoice. Inquiries land in a pipeline, not an inbox.
Home InspectorBooked online by the agent or the buyer and paid at booking by card or text link, so the report is never released unpaid. Radon and sewer-scope add-ons priced at booking. Referral tracking shows which agents send you work. Report, invoice and receipt go out from one record.
Home StagingProposal with photos and e-sign, a deposit to reserve the inventory, the balance before install. If the listing runs long, the monthly rental charges the card on file. Destaging is scheduled from the closing date. Agents get a referral pipeline and a text when the photos are ready.
Mortgage LenderA pipeline from pre-approval to clear-to-close with milestone texts to the borrower and the agent. Appraisal and application fees collected by card or ACH, receipt in the file. Rate-watch and anniversary follow-ups bring past borrowers back. It runs the relationship; your LOS runs the loan.
Property InvestorSeller leads from direct mail, the website and calls land in one pipeline with offers tracked by stage. Earnest money and option fees by ACH to the account you designate. Tenant billing for the rentals you hold, with reporting per property. Buyers lists texted the moment a deal is under contract.
Property ManagementRent collected by ACH on the first for a flat per-item fee, late reminders by text, payment plans set up without a phone call. A tenant portal for payments and maintenance requests with photos. Owner statements, vendor dispatch and lease renewals run on schedule. HOA dues work the same way.
Real Estate AgentEvery lead from the portals, the website and open-house sign-ins lands in one pipeline and gets a text in under a minute. Showings booked by the AI, market updates by neighborhood, a review request after closing. The anniversary text a year later is where the referral comes from.
Real Estate BrokerThe agent edition for every agent, under the brokerage's brand, plus recruiting pipelines, onboarding checklists and office-wide reporting. Desk fees, E&O and transaction fees billed to each agent's card on file. One login for the broker, one sub-account per agent on Enterprise.
Title CompanyOrder intake from agents and lenders, milestone texts to every party (title cleared, docs out, funded), e-sign for the forms that allow it. Earnest-money deposits by ACH, at a flat per-item fee, to the account you designate. We are not an escrow agent; your trust accounting stays where it is.
Self-storage facilitiesUnits rented online with a card on file, rent billed monthly on the anniversary date with smart retries, late fees and lien-notice reminders on your schedule. Gate-code and move-out texts go out on their own. Locks and insurance sell on the same ticket, with dual pricing at the counter.
Shared across the category

What every edition here shares

Four things a real estate office does every week, already wired.

One pipeline for every leadPortals, website, signs, referrals and calls land in the same pipeline. The AI texts back in under a minute, books the showing or the consultation, and keeps the record.
E-sign on the forms that allow itProposals, management agreements, rental applications and addenda signed on the phone and filed on the contact. Your state-mandated forms platform stays where one is required.
Recurring money by ACH at a flat feeRent, HOA dues, storage rent, retainers and management fees collect by ACH for a flat per-item fee instead of a percentage. A reminder before the due date, a payment plan after it.
Milestones everyone can seeUnder contract, inspection done, clear to close, funded: each stage texts the buyer, the seller, the agent and the lender. Fewer calls asking where things stand.
Payments built for real estate

Rent, dues and retainers without the card fee

Real estate money is big and recurring, which is exactly where a percentage hurts. Every business here holds its own merchant account with our sponsor-bank processing partner; we are the referring agent.

ACH at a flat per-item fee instead of a percentage for the recurring money. Whoever covers the fee, it is a fixed amount, not a slice of the rent, and the business decides whether the payer covers it. For cards, interchange-plus with one small, disclosed margin, and you save on card fees versus flat-rate pricing: send a statement and we show the math. Or a compliant dual-pricing program at the counter that posts a cash price and a card price up front.* We are a payments company, not an escrow agent: funds settle to the account you designate.

  • ACH at a flat per-item fee for rent, dues, retainers, earnest money and management fees; you decide whether the payer covers it (ACH). Returned payments pass the processor's return fee through at cost, with two automatic retries
  • Card on file for application fees, desk fees, storage rent and staging rentals, with smart retries
  • Tenant and client portals for payments, requests and documents
  • Level 2/3 data for corporate cards paying commercial rent and relocation invoices
  • No PCI program fee, no statement fee, no annual fee

Everything we accept, A to Z →

*Where a surcharge is used instead of dual pricing, it is capped at the lesser of 3% or your actual cost of acceptance (2% in Colorado and Oklahoma), and debit cards are never surcharged. Dual-pricing and cash-discount programs are subject to card-brand rules and state law and are not available everywhere.

Rent roll comparison · what we show you
Your rent rollUnits, average rent, how each one pays todayRent by ACHOne flat fee per payment, not a percentageRent by cardInterchange-plus, one disclosed marginWho covers the feeTenant or owner, your callYour numbersFrom your own rent roll
Send your rent roll and a statement; we show the fee line for each way of getting paid.
Plans for real estate

Which plan fits

Agents, inspectors and stagers start on Basic ($99/mo, credited back on your monthly processing statement while you process with Merch FinTech, so the software is on us): pipeline, booking, invoicing, texting and one website. Property managers, brokers, title companies and lenders run Pro ($299/mo, or $249/mo billed annually) for the automations, the AI receptionist and unlimited users. A brokerage with a sub-account per agent goes Enterprise. Pro is credited back at higher processing volumes. See pricing.

Don't see your business? Appraisers, HOA boards, commercial brokers, land developers. We build new editions regularly. Tell us what you run and we'll configure it from the closest one. Need it built around how you run? Custom builds from $1,999.

FAQ

Real estate questions

Can tenants pay rent by card?
Yes, and most choose ACH once they see the difference: a flat per-item fee instead of a percentage of the rent. The business decides whether the payer covers it. Card payments run at interchange-plus or under a compliant dual-pricing program; debit cards are never surcharged. Returned payments pass the processor's return fee through at cost, with two automatic retries.
Are you an escrow or trust-account provider?
No. We're a payments company. Funds settle to the bank account you designate, and your trust and escrow accounting stays with your underwriter, broker or state-compliant system. The platform handles intake, communication, e-sign where allowed, and the fees that are yours to collect.
Does it replace my MLS, transaction management or loan origination system?
No. It sits in front of them and runs the relationship: leads, follow-up, showings, milestone texts, reviews and the money that's yours to collect. Your MLS, transaction system or LOS keeps doing the regulated work.
Can a brokerage give every agent their own account?
Yes. Enterprise gives each agent a sub-account under the brokerage brand with shared templates, office-wide reporting and desk fees billed to the agent's card on file. Agents keep their own pipelines; the broker sees the whole office.

Lead to lease to closing, on one login

Tell us what you run and we'll show the fee line next to the software you'd stop paying for.

305-954-7362 · hello@merchfintech.com