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Industry edition · Lice removal clinics

Lice clinic software that books tonight and preps the insurance claim

Same-day booking by zip, intake and consent on the phone, card on file before the chair, a pre-filled reimbursement claim after each visit, the follow-up check booked before they leave and the review request the next day. Served by LiceHQ, our dedicated brand.

Booking by zipIntake & consent formsCard on fileInsurance-reimbursement setup
LiceHQ · Clinic dashboard4 chairs, 2 mobile techs
$18.6K
Collected this month
92%
Follow-up checks booked
63
Claims pre-filled this month
BK
BookingFamily of 4, zip 33154: booked 5:30pm, mobile tech routed
Auto
IN
IntakeConsent and intake signed on the phone before arrival
Auto
CL
ClaimVisit $425: itemized receipt and claim form sent to parent
Auto
FU
Follow-up7-day re-checks: 11 booked, 2 reminders out
Today
Illustrative.
Built for lice clinics

Urgent care, retail hours

A panicked parent at 9pm, a whole family in one visit, a required re-check, a clearance letter for school and a kit sold at checkout. Generic salon software fits this badly. This edition was built by people who ran lice clinics.

Booking by zipParents enter a zip and see the next open chair at the nearest clinic or a mobile tech's window. Family size sets the slot length.
Intake & consent formsIntake, consent and photo release signed on the phone before arrival. Head counts, findings and products used go on the record per child.
Card on fileA card is taken at booking. No-shows are charged per your policy; the visit, the follow-up and the retail kit charge to the same card.
Insurance-reimbursement setupEach visit produces an itemized receipt and a pre-filled out-of-network claim the parent submits. $2,500 one-time add-on.
Follow-up checksThe 7-day re-check is booked before the family leaves. Reminders go out; no-shows get a rebooking text and a note on the record.
Reviews & clearance lettersThe next morning, a thank-you and a review link. Clearance letters for school or camp send from the record in one click.
AI, in clinic terms

What the AI does for a lice clinic

Describe the rule once in plain English. The workflow builder assembles it and asks before switching it on.

Answers the 9pm panic text"Do you have anything tonight?" The receptionist answers in seconds, offers the two nearest openings, takes the card and sends the intake link.
Preps the claim after every visitThe visit closes. The itemized receipt and claim form go to the parent with a two-line note on how to submit. The clinic is already paid.
Books the re-check and chases the no-showsSeven days out, a reminder. Missed it? A text with a link to rebook, and a note on the record so the tech knows.
Handles the school outbreakA school nurse calls about 30 kids. The receptionist books a screening block, sends the consent link to the class list, and letters generate per child.
Payments built in

Paid at the chair, reimbursed later

Lice removal is a cash-pay service that families can often get reimbursed. The clinic takes payment at the visit on the card on file; dual pricing covers the card fee on treatments and kits; the claim setup does the rest.

  • Compliant dual pricing on treatments and retail: both prices posted up front, within card-brand and state rules
  • Card on file at booking, charged for the visit, the no-show and the follow-up
  • Interchange plus one small, disclosed margin on cards. We show you the math on your statement
  • Countertop terminal at the clinic, mobile reader for in-home visits
  • Itemized receipts with the codes a reimbursement claim needs
  • Each clinic holds its own merchant account, in its own name, with our processing partner

Everything we accept, A to Z →

Your stored cards and patient records move with you as tokens and exports if you ever leave. Dual-pricing and cash-discount programs are subject to card-brand rules and state law and are not available everywhere. Send a statement and we show the math on your own numbers.

Visit record · one family, one ticket
Family of 4, zip 33154Booked 5:30pmIntake and consentSigned on the phoneVisit, 4 heads$425, card on fileRetail kit$38Itemized receipt and claim formSent to parent7-day re-checkBookedCollected at the chair$463
Illustrative. The clinic is paid at the visit; the family submits the claim.
What you can cancel

One login instead of ten

Typical for a clinic with one or two locations and mobile techs. Send your list and we'll map it.

VagaroBooking
SquareReader & checkout
JotformIntake forms
PodiumTexting & reviews
BirdeyeReviews
MailchimpEmail
QuickBooks invoicingReceipts
CalendlyScreening days
WixWebsite
ZapierGlue between them
Plans for lice clinics

Lice clinics are served by LiceHQ

See LiceHQ, our dedicated brand for lice-removal clinics. Plans are $99 and $249 a month; the Basic statement credit does not apply to clinics. The insurance-reimbursement setup is a $2,500 one-time add-on. Every clinic is listed on aboutlice.org, our parent directory, which sends clinics leads. Processing runs on Merch FinTech rails with the same pricing as every other edition.

Already processing elsewhere? Send a statement and we'll compare it line by line, then move your card-on-file records and your booking calendar over with a parallel run. How switching works. Need it built around how you run? Custom builds from $1,999.

FAQ

Questions from clinic owners

How does insurance reimbursement work for lice removal?
Most families have out-of-network benefits they never use. The reimbursement setup, a $2,500 one-time add-on, configures the clinic so each visit produces an itemized receipt and a pre-filled claim the parent submits to their insurer. The clinic is paid at the visit; the family gets reimbursed. On the phone, the close is simple: what insurance do you have? You can get this reimbursed.
Does the Basic statement credit apply to lice clinics?
No. Clinics are served through LiceHQ, which bundles the clinic-specific setup and a listing on aboutlice.org, so it has its own plans at $99 and $249 a month. Processing still runs on Merch FinTech rails with the same pricing.
Can we book whole families and mobile visits?
Yes. Family size sets the slot length and the number of chairs or techs. Mobile techs get a route for in-home visits, take payment on a mobile reader, and the record syncs to the clinic. One family ticket, one record per child.
What does aboutlice.org do for my clinic?
It is a parent-facing directory and information site. Parents searching for help in your area find your clinic, see your hours and book or call. Those leads land in your LiceHQ pipeline with the source attached.
Can we generate clearance letters for school and camp?
Yes. A clearance letter generates from the treatment record in one click, ready to email or print. For a school outbreak, a screening block books the class, consent goes to the class list, and letters generate per child.

Book tonight, get paid at the chair, prep the claim

Tell us how many chairs and techs you run and send a processing statement. We'll show you LiceHQ and the math on your own numbers in one reply.

305-954-7362 · hello@merchfintech.com